Receptionist Jobs in Dubai, UAE

Austin Center Dubai·

Full-time

Salary

3000– 4500

Experience

1- 3+ Years

About the Company

About Austin Center for Rehabilitation Austin Center for Rehabilitation is a specialized pediatric rehabilitation and child development centre providing professional therapy and developmental support services for children in the UAE. With over 10 years of experience in the UAE, Austin Center offers a multidisciplinary range of services, including: Speech and Language Therapy Occupational Therapy ABA and Behaviour Therapy Child Psychology and Psychological Assessment Physiotherapy Autism Assessment and Early Intervention Feeding and Oral Motor Therapy School Readiness and Developmental Programs Our team works closely with children, parents and families to provide coordinated, child-centred care. We are looking for a professional, friendly and well-organized Front Office Administrator in Dubai to join our team and support our daily reception, customer service and administrative operations. Job Overview – Front Office Administrator The Front Office Administrator will be the first point of contact for parents, children, visitors and prospective clients contacting Austin Center. The successful candidate will manage front desk operations, answer telephone calls, respond to WhatsApp enquiries, coordinate appointments, maintain client records and provide administrative support to the therapy team. This position requires excellent communication skills, a welcoming personality, strong organizational abilities and the ability to manage multiple responsibilities in a busy healthcare and child development environment. Candidates searching for Receptionist Jobs in Dubai, Front Desk Executive Jobs, Admin Assistant Jobs in Dubai or Clinic Receptionist Jobs are encouraged to apply if they meet the requirements.

Role Overview

At Austin Center for Rehabilitation, our front desk is the heartbeat of our clinics. We are looking for a warm, polished, and exceptionally organized Receptionist & Front Office Coordinator to be the welcoming first point of contact for our families, children, and visitors. In this role, you will create a luxurious, calm, and professional environment, seamlessly managing daily front-office operations and ensuring that every parent feels supported from the moment they walk through our doors or reach out online.

Responsibilities

Welcome parents, children, clients and visitors, manage the reception area and create a friendly, professional first impression.
Handle incoming calls, WhatsApp messages, emails and walk-in enquiries, providing accurate information about the centre's services.
Schedule, confirm, reschedule and coordinate appointments in consultation with therapists and the administration team.
Manage new client registration, maintain accurate client records and update appointment and attendance information.
Coordinate communication between parents, therapists, administration and management to support smooth daily operations.
Prepare administrative reports, manage correspondence, organize documents and maintain office supplies.

Requirements

Bachelor's degree with at least 2 year relevant experience.
1–3 years of experience as a Receptionist, Front Desk Executive, Administrative Assistant or Customer Service Representative.
Multi-Channel Communication: Handle incoming phone calls, WhatsApp messages, and email enquiries promptly and professionally, providing detailed information about our speech, occupational, ABA, and psychological therapy services.
Excellent English communication skills, telephone etiquette and professional interpersonal abilities.
Appointment & Schedule Coordination: Coordinate client appointments, schedule confirmations, and rescheduling requests while maintaining accurate attendance records and optimized daily therapist schedules.
Strong English communication skills; Arabic is an advantage
Client Management & Records: Oversee client registration, intake paperwork, and secure maintenance of confidential client records in compliance with privacy standards.
Friendly personality, professional attitude and a customer-focused approach.
Billing & Administrative Support: Assist with billing processes, invoice generation, and payment collections, alongside preparing routine administrative reports for management.

Ready to apply?

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About the Company

Role Overview

Responsibilities

Welcome parents, children, clients and visitors, manage the reception area and create a friendly, professional first impression.

Handle incoming calls, WhatsApp messages, emails and walk-in enquiries, providing accurate information about the centre's services.

Schedule, confirm, reschedule and coordinate appointments in consultation with therapists and the administration team.

Manage new client registration, maintain accurate client records and update appointment and attendance information.

Coordinate communication between parents, therapists, administration and management to support smooth daily operations.

Prepare administrative reports, manage correspondence, organize documents and maintain office supplies.

Requirements

Bachelor's degree with at least 2 year relevant experience.

1–3 years of experience as a Receptionist, Front Desk Executive, Administrative Assistant or Customer Service Representative.

Multi-Channel Communication: Handle incoming phone calls, WhatsApp messages, and email enquiries promptly and professionally, providing detailed information about our speech, occupational, ABA, and psychological therapy services.

Excellent English communication skills, telephone etiquette and professional interpersonal abilities.

Appointment & Schedule Coordination: Coordinate client appointments, schedule confirmations, and rescheduling requests while maintaining accurate attendance records and optimized daily therapist schedules.

Strong English communication skills; Arabic is an advantage

Client Management & Records: Oversee client registration, intake paperwork, and secure maintenance of confidential client records in compliance with privacy standards.

Friendly personality, professional attitude and a customer-focused approach.

Billing & Administrative Support: Assist with billing processes, invoice generation, and payment collections, alongside preparing routine administrative reports for management.