Front Office Administrator Jobs in Dubai, UAE

Austin Center Dubai·

Full-time

Salary

3000– 5500

Experience

1- 3+ Years

About the Company

About Austin Center for Rehabilitation Austin Center for Rehabilitation is a specialized pediatric rehabilitation and child development centre providing professional therapy and developmental support services for children in the UAE. With over 10 years of experience in the UAE, Austin Center offers a multidisciplinary range of services, including: Speech and Language Therapy Occupational Therapy ABA and Behaviour Therapy Child Psychology and Psychological Assessment Physiotherapy Autism Assessment and Early Intervention Feeding and Oral Motor Therapy School Readiness and Developmental Programs Our team works closely with children, parents and families to provide coordinated, child-centred care. We are looking for a professional, friendly and well-organized Front Office Administrator in Dubai to join our team and support our daily reception, customer service and administrative operations. Job Overview – Front Office Administrator The Front Office Administrator will be the first point of contact for parents, children, visitors and prospective clients contacting Austin Center. The successful candidate will manage front desk operations, answer telephone calls, respond to WhatsApp enquiries, coordinate appointments, maintain client records and provide administrative support to the therapy team. This position requires excellent communication skills, a welcoming personality, strong organizational abilities and the ability to manage multiple responsibilities in a busy healthcare and child development environment. Candidates searching for Receptionist Jobs in Dubai, Front Desk Executive Jobs, Admin Assistant Jobs in Dubai or Clinic Receptionist Jobs are encouraged to apply if they meet the requirements.

Role Overview

Manage daily front office and reception operations, welcome parents and visitors, handle incoming calls, WhatsApp messages and email enquiries, provide information about therapy services, coordinate appointments, confirmations and rescheduling, manage client registration and records, assist with billing, invoices and payment collection, maintain appointment schedules and attendance records, coordinate communication between parents, therapists and management, prepare administrative reports, maintain confidentiality and ensure a professional and welcoming experience for families.

Responsibilities

Manage daily front office and reception operations, welcome parents, children and visitors, and maintain a professional reception environment.
Handle incoming telephone calls, WhatsApp messages, emails and walk-in enquiries, providing information about therapy services.
Coordinate client appointments, confirmations, cancellations and rescheduling in consultation with therapists.
Manage new client registration, maintain accurate client records, appointment schedules and attendance information.
Coordinate communication between parents, therapists, administration and management to ensure smooth daily operations.
Prepare administrative reports, manage correspondence, organize documents and maintain office supplies.

Requirements

Bachelor's degree with at least 2 year relevant experience.
1–3 years of experience in front office administration, receptionist, administrative assistant or customer service roles.
Previous experience in a medical clinic, healthcare centre, pediatric therapy centre or hospital is an advantage.
Excellent English communication skills, telephone etiquette and professional interpersonal abilities.
Good computer skills, including Microsoft Word, Excel, email and basic data entry.
Strong English communication skills; Arabic is an advantage
Strong organizational, multitasking, coordination and time-management skills.
Friendly personality, professional attitude and a customer-focused approach.
Ability to manage appointments, client enquiries, administrative documentation and confidential records.

Ready to apply?

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About the Company

Role Overview

Responsibilities

Manage daily front office and reception operations, welcome parents, children and visitors, and maintain a professional reception environment.

Handle incoming telephone calls, WhatsApp messages, emails and walk-in enquiries, providing information about therapy services.

Coordinate client appointments, confirmations, cancellations and rescheduling in consultation with therapists.

Manage new client registration, maintain accurate client records, appointment schedules and attendance information.

Coordinate communication between parents, therapists, administration and management to ensure smooth daily operations.

Prepare administrative reports, manage correspondence, organize documents and maintain office supplies.

Requirements

Bachelor's degree with at least 2 year relevant experience.

1–3 years of experience in front office administration, receptionist, administrative assistant or customer service roles.

Previous experience in a medical clinic, healthcare centre, pediatric therapy centre or hospital is an advantage.

Excellent English communication skills, telephone etiquette and professional interpersonal abilities.

Good computer skills, including Microsoft Word, Excel, email and basic data entry.

Strong English communication skills; Arabic is an advantage

Strong organizational, multitasking, coordination and time-management skills.

Friendly personality, professional attitude and a customer-focused approach.

Ability to manage appointments, client enquiries, administrative documentation and confidential records.